.Five9 (FIVN) has been actually granted the 2024 Aragon Research Technology Honor for AI Contact Centers and named a Forerunner in two Aragon Analysis Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. The provider was actually recognized as the most important merchant in the AI Agent Platforms report.At the core of Five9’s technology is their sight for The brand-new CX, where AI Agents and also AI-empowered Human being Brokers team up to supply hyper-personalized customer experiences. The provider lately presented new improvements including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use of modern technology in market progression as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also named an Innovator in The Aragon Study Entire World for Artificial Intelligence Agent Operating Systems in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has been actually called a champion of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has been actually called an Innovator in two Aragon Investigation Globe documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This awareness from Aragon Analysis emphasizes Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 file jobs Five9 as the most
important merchant rated in
the document, acknowledging Five9 s critical sight for AI-driven advancement in CX. At the center of the technology is actually Five9’s goal for The NEW CX where Artificial Intelligence Brokers and AI-empowered Person Representatives work together to provide hyper-personalized, straightforward customer expertises. By encouraging services to supply transformative consumer communications while reducing costs and also boosting productivity, Five9 is setting brand new specifications for AI-powered solutions in the contact center field.
AI is actually foundational for making remarkable client knowledge, and also our experts are actually recognized to become determined through AragonInvestigation as cutting-edge for our efforts to push the smart connect with center forward, stated Jonathan Rosenberg, Principal Innovation Policeman and Head of AI, Five9. Our concentration has been, and are going to remain to be, helping businesses deliver those adventures along with simple resources and functionalities. Along with each brand new technology, we take a step forward for both Five9 and for the industry in its entirety.
The Aragon Analysis Development award determines carriers leveraging lofty use of technology to certainly not simply adapt as markets alter, however to proactively interfere with as well as notify just how their markets will certainly advance. Five9 was actually formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors event.Five9’s devotion to advancement, specifically its own vision for combinationing artificial intelligence Representatives as well as AI-empowered Human Being Representatives, is establishing a brand new standard for just how companies can deliver hyper-personalized and also seamless client experiences, claimed Jim Lundy, Founder, Chief Executive Officer and Lead Analyst, Aragon Study. This honor and file identity builds on Five9’s dedication to supplying AI innovations for CX.
Earlier this year, the company presented new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents, that completely transform the technique firms move toward CX, driving far better outcomes for each customers and also representatives. About Five9. The Five9 Smart CX System, powered through Five9 Genius AI, supplies a detailed room of remedies to power AI-elevated customer experiences that supply far better service outcomes and also Deliver Joy to CX.
Our linked cloud-native offering permits hyper-personalized customer knowledge and also even more empowered employees, making every consumer interaction a lot more connected, straightforward, as well as private. Relied on through 2,500 +customers and 1,400+ companions around the globe, Five9 brings together the power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.For more information, go to www.five9.com. Interact along with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil rights Scheduled.
The identity of an Aragon Investigation award victor is not a recommendation by Aragon Research of any provider, item, or solution. View source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary awards carried out Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Research Study Advancement Honor for AI Get In Touch With Centers and also was actually named an Innovator in pair of Aragon Study Planet reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What new AI items performed Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to enhance customer experience monitoring.Just how does Five9’s( FIVN )BRAND NEW CX sight impact customer service? Five9’s brand-new CX vision integrates AI Brokers with AI-empowered Individual Brokers to supply hyper-personalized, straightforward customerknowledge while reducing prices and also enhancing performance.
What was Five9’s( FIVN) key position in the Aragon Research study Globe 2025 report? Five9was actually installed as the absolute most strategic provider in the AI Agent Platforms in the ICC, 2025 file, identifying their key vision for AI-driven development in CX. When carried out Five9( FIVN) get the AragonAnalysis Advancement
Award
?
Five9 was officially shown with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.